Information You Volunteer. We collect the personal information you knowingly and voluntarily provide when you use one of our Sites, for example, the information you provide when you request information, create an account, register to be part of a listener feedback forum, complete a survey, participate in sweepstakes and contests, or contact us with questions or comments.
Information Sent to Us by Your Web Browser. We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the address of the web page you were visiting when you accessed our Site, the name of your operating system (such as Windows® or Macintosh®), the name and version of your browser (such as Netscape® or Internet Explorer®), and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.
The information provided by your browser does not identify you personally. We use this non-personal information primarily to create statistics that help us improve our Sites and make them more compatible with the technology used by our visitors. However, if you have created a user identity on one of your visits to a DG Site (for example, by creating an account), we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs -- which contain visitors’ IP addresses -- with the appropriate investigative authorities who could use that information to trace and identify individuals.
Information Collected Using “Cookies” and Other Web Technologies. We use “cookies,” and similar technologies to collect information and manage our Sites. A cookie is a small text file that is placed on your hard disk by a web server. Cookies cannot be used to install computer programs or deliver viruses to your computer. We may use two types of cookies -- “session cookies” and “persistent cookies.”
Session Cookies. A “session cookie” assigns a randomly-generated, unique identification number to your computer when you access one of our Sites. Assigning your computer a number permits us to follow you as you move from page to page. A session cookie expires after you close your browser. Session cookies do not identify you personally, however, we may link the information collected by our session cookies to information that identifies you personally.
Generally, we use session cookies to collect information about the ways visitors use our Sites – which pages they visit, which links they use, and how long they stay on each page. We analyze this information (known as “click-stream information”) to better understand our visitors’ interests and needs and to improve the content and functionality of our Sites. Session cookies are also used to facilitate the proper functioning of certain features of our Sites, for example, to ensure that our streaming multimedia server functions properly.
Persistent Cookies. We may also assign one or more “persistent cookies” to each new visitor to each of our Sites. These persistent cookies will not identify you personally. They will simply “tag” your computer so that the next time you visit (or someone using your computer visits), our server will recognize you, not by name, but by the “tag” on your computer. This will enable us to provide you with a personalized experience even if we do not know who you are. It will also allow us to collect more accurate information about the ways people use our Sites, for example, how people use our Site on their first visit and how often they return. If, at some point, you create a user identity, we may link the information collected by these persistent session cookies to information that identifies you personally. This will enable us to augment your account information with information that will help us serve you better. Unlike a “session cookie,” a persistent cookie does not expire when you close your browser. It stays on your computer until it expires (for example, at the end of a calendar year) or until you delete it.
If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also delete our cookies as soon as you leave our Site. Although generally you are not required to accept our cookies when you visit our Sites, if you set your browser to reject cookies, you may not be able to use all of the features and functionality of our Sites.
DG uses the personal information collected through DG Sites to provide the information, services and products you request. For example, if you submit a request for information, we will use your contact information to contact you with information about our services and products.
Unless you have “opted-out,” we will add the contact information you provide to our mailing lists and, from time to time, we may send you information about products and services offered by DG or our affiliates. You may “opt-out” of receiving this information from us at any time. To “opt-out” now, click here. If you receive an email from us and do not wish to receive further email, please click on the “opt-out” link at the bottom of the email.
Finally, we may study the information we collect through our Sites to improve our services, to improve the content, functionality, navigation, and usability of our Sites and to market our services and products. We may remove all of the information that identifies specific individuals and use the rest for historical, statistical or scientific purposes.
We share personal information collected through our Sites with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as data storage and web hosting services) or that help us market our products and services (such as third-party email marketing companies). These companies and organizations are required by contract to use the personal information we share with them only to perform services on our behalf and to protect the confidentiality of your personal information.
There are other limited circumstances in which we may share the personal information in our databases with unrelated third parties. For example, we may disclose the personal information we collect through our Sites when we, in good faith, believe disclosure is appropriate to comply with the law or a regulatory requirement or to comply with a subpoena or court order; to prevent or investigate a possible crime, such as fraud or identity theft; to enforce a contract; to protect the rights, property or safety of DG, our users or others; or to protect your vital interests.
We will not share your personal information with our affiliates to use for their own marketing purposes unless we first offer you an opportunity to “opt-out.” We will not share your personal information with unrelated third parties to use for their own marketing purposes without your express “opt-in” consent.
DG respects your right to make choices about the ways we collect, use and disclose your personal information. We generally ask you to indicate your choices at the time and on the page where you provide your personal information. Depending on the nature of your choices and applicable law, we may also give you ways to change your privacy preferences.
If we provide a means for you to change your privacy preferences, you must give us enough information and a reasonable amount of time to process your request. Your new preferences will only apply prospectively. For example, if you give us permission to share your personal information with our affiliates and later withdraw your permission, you may still receive email from one of our affiliates, if we shared your personal information before you withdrew your permission.
We strive to maintain the accuracy and integrity of the personal information in our databases. We provide ways for you to access your personal information as required by applicable law, so that you can correct inaccuracies or update your personal information.
If you can not access your personal information online, please contact us by postal mail or email using the postal or email address provided below. We will respond to reasonable requests within the time limits established by applicable law or within a reasonable time if no time limit is established by applicable law. For your protection, we may ask you for additional information to verify your identity. In most cases, we will provide the access you request and correct or delete any inaccurate personal information you discover. In some cases, however, we may limit or deny your request if applicable law permits or requires us to do so. We generally do not charge for this service, however, we reserve the right to charge a fee as permitted by applicable law.
Email address: email@example.com
How Do We Protect Your Personal Information?
We have industry standard measures in place to protect the security of the personal information we collect through this Site. It is important that you understand, however, that no website or database is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your user name and password.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
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Our Sites are not directed at nor targeted to children under the age of 13. We do not use our Sites to knowingly solicit personal information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any personal information. If we learn that someone under 13 has provided personal information to us through this Site, we will use reasonable efforts to remove such information from our databases.